Terms of service
Welcome to Molly Rouge. These Terms of Service establish the terms and conditions that apply when you access our website, browse our products, or place an order with us.
By using our website or purchasing from Molly Rouge, you acknowledge that you have read and agree to these Terms.
1. Using Our Website
You agree to use the Molly Rouge website only for lawful purposes.
You may not:
- Provide false, misleading, or inaccurate information
- Attempt to gain unauthorized access to our website or systems
- Interfere with the security or operation of our website
- Upload viruses, malicious code, or harmful software
- Use our website for fraudulent activities
- Copy or collect website content through unauthorized automated methods
We may restrict or suspend access to our website when necessary to protect our customers, business, or services.
2. Products & Product Information
We make reasonable efforts to present our products as accurately as possible, including descriptions, photographs, colors, sizing information, and availability.
However, colors may appear slightly different depending on your device, screen settings, lighting, or other factors.
Product availability may change without notice. We reserve the right to:
- Update product information
- Change product prices
- Adjust available quantities
- Discontinue products
- Correct errors or inaccuracies
3. Pricing & Payment
All prices displayed on our website are in U.S. Dollars (USD) unless otherwise stated.
Prices may be changed at any time without prior notice.
Payment must be successfully authorized before an order can be processed.
If a product is listed at an incorrect price because of a typographical, technical, or system error, Molly Rouge reserves the right to cancel the affected order and refund any payment already made.
4. Orders & Acceptance
After placing an order, you will receive an order confirmation email.
An order confirmation confirms that we have received your order but does not necessarily mean that the order has been finally accepted.
Molly Rouge reserves the right to cancel or decline an order when appropriate, including situations involving:
- Suspected fraudulent activity
- Unauthorized payment activity
- Incorrect product or pricing information
- Inventory limitations
- Unusual purchasing activity
- Inability to verify payment information
If an order is cancelled after payment has been received, the applicable amount will be refunded to the original payment method.
5. Shipping & Delivery
Shipping options, rates, and processing information are described in our Shipping Policy.
Once your order has been shipped, tracking information will be provided to the email address associated with your order.
You may use your tracking number through the applicable carrier or 17TRACK to monitor available shipment updates.
Delivery estimates are provided for reference and are not guaranteed.
Molly Rouge is not responsible for delays caused by circumstances beyond our reasonable control, including carrier delays, severe weather, public holidays, transportation disruptions, or other unexpected events.
6. Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy.
Customers are responsible for following the return instructions provided by our Customer Care Team.
When returning an order, customers should retain the applicable tracking information until the return has been received and processed.
7. Intellectual Property
All content available on the Molly Rouge website belongs to Molly Rouge or is used with appropriate authorization and is protected by applicable intellectual property laws.
This includes:
- Brand name and logo
- Product photographs
- Product descriptions
- Written content
- Graphics
- Website design
- Page layouts
- Marketing materials
- Other visual elements
You may not reproduce, distribute, modify, publish, or commercially use our website content without prior written permission.
8. Prohibited Conduct
You agree not to use our website to:
- Violate any applicable law or regulation
- Provide fraudulent or misleading information
- Circumvent website security
- Attempt unauthorized access to systems
- Introduce malicious software
- Interfere with website functionality
- Scrape or reproduce content through unauthorized methods
- Conduct fraudulent purchasing or payment activity
We reserve the right to take appropriate action if these requirements are violated.
9. Website Availability
We make reasonable efforts to keep our website accessible and operational.
However, we do not guarantee that the website will always be:
- Available without interruption
- Completely free from errors
- Free from technical issues
- Compatible with every device or browser
Temporary interruptions may occur because of maintenance, updates, technical problems, or circumstances beyond our control.
10. Limitation of Liability
To the fullest extent permitted by applicable law, Molly Rouge will not be responsible for indirect, incidental, special, or consequential damages arising from your use of our website or products.
This includes issues relating to:
- Website interruptions
- Technical problems
- Shipping delays
- Product purchases
- Third-party services
To the extent permitted by law, Molly Rouge's total liability relating to an order will not exceed the amount paid for that order.
11. Third-Party Services
Our website may use services provided by third parties, including:
- Payment processors
- Shipping carriers
- Package tracking platforms
- Website and technology providers
Third-party services operate independently and may have their own terms and privacy policies.
Molly Rouge is not responsible for the availability, performance, or policies of third-party services.
12. Privacy
Your use of our website is also subject to our Privacy Policy.
Information collected through our website is handled in accordance with the practices described in our Privacy Policy.
13. Changes To These Terms
Molly Rouge may update these Terms of Service from time to time.
When changes are made, the revised version will be posted on this page with an updated date.
Your continued use of our website after revised Terms are posted constitutes acceptance of the updated Terms.
14. Governing Law
These Terms of Service shall be interpreted in accordance with applicable laws of the United States, without regard to conflict-of-law principles.
15. Contact Us
If you have questions regarding these Terms of Service, please contact our Customer Care Team.
Email:
info@mollyrouge.com
Molly Rouge
3200 Alvey Park Dr E
Owensboro, KY 42303
United States
Business Correspondence Only – Not a Return Address
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